Privacy Policy

1. INTRODUCTION

Welcome to Learn with WoW (the "App"), developed by World of Wajid. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We respect your privacy and are committed to protecting it through our compliance with this policy. The App is designed to be suitable for users of all ages and complies with Google Play's Families Policy.

2. INFORMATION WE COLLECT

We collect the following types of information:

2.1 Personal Information

• Email address (when you create an account)
• Your name (when you provide it)
• Profile information (if you choose to add)

2.2 Learning Data

• Test results and scores
• Questions attempted and answers selected
• Learning progress and chapter completion
• Time spent on different sections
• Test history and performance analytics

2.3 Device Information

• Device model and manufacturer
• Operating system version
• Unique device identifiers (Device ID - to ensure one account per device) NEW
• App version and installation source

2.4 Assignment & Quiz Data

• Assignment submissions (files uploaded by students)
• Assignment solutions provided by admin
• Quiz requests and custom quiz data
• LMS credentials (username and password) - provided voluntarily by students who request quiz completion service NEW
• Course codes and quiz numbers

2.5 Usage Data

• How you interact with the App
• Features you use most frequently
• Navigation patterns within the App
• Crash reports and performance data
• App version for force update checks NEW

3. HOW WE USE YOUR INFORMATION

3.1 To Provide and Maintain Our Service

• Create and manage your user account
• Track your learning progress and test history
• Save your test results and performance data
• Provide personalized learning recommendations
• Process assignment submissions and provide solutions NEW
• Complete quiz requests using provided LMS credentials NEW

3.2 To Improve Our App

• Analyze usage patterns to enhance user experience
• Identify and fix technical issues
• Develop new features based on user needs
• Optimize content and question difficulty
• Enforce force updates for security and feature improvements NEW

3.3 To Communicate With You

• Send important account notifications
• Inform you about app updates
• Respond to your support inquiries
• Provide password reset assistance
• Notify about assignment solutions and quiz results NEW

3.4 For Security and Compliance

• Protect against unauthorized access
• Prevent fraudulent activities (one device per account restriction) NEW
• Comply with legal obligations
• Investigate and resolve disputes
• Prevent account sharing and misuse NEW

4. DATA STORAGE AND SECURITY

4.1 Where We Store Data

Your information is stored on secure servers managed by our hosting provider. All data is stored within secure data centers with restricted access.

4.2 Security Measures

• All data transmission is encrypted using HTTPS protocol
• Passwords are hashed and never stored in plain text
• LMS credentials are encrypted before storage NEW
• Regular security audits and updates
• Access to user data is strictly limited to authorized personnel
• Firewalls and intrusion detection systems are in place
• Device ID tracking to prevent unauthorized account access NEW

4.3 Data Retention

We retain your information for as long as your account is active. If you delete your account, your personal information and learning data will be permanently removed within 30 days. LMS credentials are deleted immediately after quiz completion. NEW

5. THIRD-PARTY SERVICES

5.1 Service Providers

We use the following third-party services that may process your data:

• Web hosting services (to store our backend)
• Analytics tools (to understand app usage)
• Crash reporting tools (to fix technical issues)
• File storage services (for assignment submissions and solutions) NEW

5.2 No Data Selling

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.3 Required Disclosures

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.

6. CHILDREN'S PRIVACY

Our App is suitable for users of all ages and complies with the Children's Online Privacy Protection Act (COPPA) and Google Play's Families Policy.

6.1 Parental Consent

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13, please do not provide any personal information without parental permission.

6.2 Parental Rights

Parents have the right to:

• Review their child's information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Contact us with any concerns

6.3 Age-Appropriate Content

All educational content in the App is appropriate for children and does not contain any harmful material.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Update

You can access and update your account information directly in the Profile section of the App.

7.2 Data Portability

You can request a copy of your learning data and test history by contacting us.

7.3 Account Deletion

You can delete your account at any time:

• Go to Profile → Delete Account
• Follow the confirmation steps
• All your data will be permanently removed

7.4 LMS Credentials Deletion

LMS credentials provided for quiz requests are deleted immediately after quiz completion. You can request earlier deletion by contacting support. NEW

7.5 Opt-Out

You can opt-out of non-essential communications by adjusting your notification settings.

8. DEVICE ID AND ACCOUNT MANAGEMENT

The App collects your device's unique identifier to:

• Ensure one account per device policy NEW
• Prevent unauthorized account access NEW
• Detect and prevent fraudulent activities NEW
• Improve security of your account NEW

9. FORCE UPDATE SYSTEM

The App checks for updates from our servers. If a critical update is required, you will be prompted to update before continuing to use the App. This ensures you always have the latest security features and improvements. NEW

10. ASSIGNMENT AND QUIZ DATA

Any files you upload for assignments are stored securely and only accessible to authorized admin personnel. Solutions provided by admin are only visible to you. LMS credentials provided for quiz completion are encrypted and deleted after the quiz is completed. NEW

11. COOKIES AND TRACKING

The App does not use cookies for tracking purposes. We may use local storage to save your preferences and keep you logged in.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or via email. Your continued use of the App after such modifications constitutes your acknowledgment of the updated policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

14. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

15. YOUR ACCEPTANCE

By using the Learn with WoW App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App.